Legal notice

Domain owner and responsible for all contents:

ALLT STUDIO s.r.o.
Kozia 21
811 03 Bratislava
Slovakia
Reg. No.: 46916504
Tax No.: 2023646614
VAT No.: SK2023646614

The company is registered in the Commercial Register of the District Court
Bratislava I, Section S.R.O., Insert no. 85697 / B

Managing Directors: Peter Simoník, Elena Simoník

Privacy policy

ALLT STUDIO takes a great deal of care in ensuring that information which is obtained about you is treated appropriately. We will not pass on or sell your personal information to any third parties. All information is stored securely.

The electronic payment system in the ALLT webshop is secured and encrypted by PayPal.

The webshop uses cookies to manage the contents of the shopping basket. A cookie is a file that is stored on your computer. The webshop allows one to save your personal data to facilitate the next visit to the shop. Do you want to delete this information this can be done in the settings of your browser.

ALLT participates in Google Adwords and Google Display Network remarketing, which use the DoubleClick cookie. This cookie tells Google that you have browsed our site and it may show ALLT ads on other sites you visit. Opt out of customized Google Display Network ads by visiting the Ads Preferences Manager or install the Google Analytics Opt-out Browser Add-on to control your browsing experience.

When shopping on our webshop, we ask for your name, address, telephone number and e-mail address. This information is used solely to process your order. Information reported will be stored electronically for 3 years in an unencrypted form. The “contract” is not stored in a manner so that it can be referenced later.

We also collect the IP addresses from which purchases are made. This information will normally be of no use, but may possibly be used in police investigations. All fraudulent orders are reported to the police.

On request we gladly inform you about your personal data that we have registered in our system. Upon request, this data will be deleted, of course.

Delivery

Orders are delivered via Slovak Post Office to Slovakia, Europe and the USA. Delivery takes place on weekdays, usually between 7am-4pm.

Track your order
Once the order has shipped, you will receive a confirmation email with a tracking number. The order can then be tracked at https://tandt.posta.sk/en

Delivery times and shipping costs
Orders received on a business day will ship out on following day. Information about shipping cost will be available during the shopping process, before checkout in the webshop. Delivery usually takes place within 2-5 business days.

Returns and claims

In case you regret your purchase, we are committed to refund your product(s) within 30 days from the delivery date. The shipping and return costs will be at your own expense. Please return product(s) in original packaging and in unused condition. ALLT reserves the right to withhold a percentage of the purchase price when refunding, if a product is returned used or otherwise damaged.

Exchange, mis-delivery, claims
If you wish to exchange your product or have received a faulty delivery or a defective product, please contact us on +421 905 215 258 + or info@allt.sk

Damage caused by transportation
In case of obvious damage, we recommend that you accept the goods only with reservations or refuse to receive it. In both cases, we ask you to contact our customer service at info@allt.sk. Please include your web-order ID so that your request can be processed quickly and efficiently.

Refunds

In the case of pre-paid or returned goods that are cancelled prior to shipping, the purchase price will be refunded. The refund is usually transferred within 30 days to the credit card used for the purchase. On request the amount may be refunded by bank transfer. In this case ALLT needs your account number, IBAN number and Swift number.

Non-delivery

For non-deliveries, please contact our customer service at info@allt.sk. Please include your weborder ID so that your request can be processed quickly and efficiently.

ALLT reserves the right to cancel orders in whole or in part. This usually happens due to price errors, system failures or suspected abuse of payment.

ALLT is determined always to provide correct information on www.allt.sk
However, the information on the website may contain errors or system failure. The prices listed on www.allt.sk are neither an offer nor a contract. Prices and availability are subject to change without notice.

Warranty

ALLT products: 2 years warranty.

The warranty does not cover defects or damage caused directly or indirectly by misuse, poor maintenance, violence or manipulation.

Payment

We accept payments via PayPal. You can easily pay through PayPal directly with your card, without creating a PayPal account.

Orders placed via allt.sk are treated as transactions to end consumers, and 20% VAT is included. It is not possible for companies to get a VAT refund through ALLT. However, you are welcome to contact us at info@allt.sk in order to have a VAT-number printed on the invoice. Hereby companies placing orders can contact local authorities to arrange for a VAT refund.